Privacy Policy

At Just Print At Home, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and purchase our digital products.

1. Data Controller

GVC Software Consultancy SARL-S (registration number LU35717417) is the data controller responsible for your personal data. We are established in Luxembourg and operate under Luxembourg and European Union data protection laws, including the General Data Protection Regulation (GDPR).

For data protection inquiries: support@justprintathome.com

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• •Email address
• •Name (if provided)
• •Profile photograph (if provided via social login)

2.2 Purchase Information

When you make a purchase, we record which products you have purchased to provide you access to your downloads. Payment information is processed securely by Stripe — we do not store your credit card details.

2.3 Usage Information

We collect analytics data through Vercel Analytics and PostHog to understand how visitors use our website. For EU visitors, analytics cookies are only set after you give consent via our cookie banner. This may include page views, general usage patterns, and session data.

2.4 Technical Data

We may collect technical information such as browser type, device type, and IP address for security purposes and to improve our services.

3. How We Use Your Information

We use your personal information to:

• •Create and manage your account
• •Provide access to your purchased digital products
• •Process payments through Stripe
• •Send purchase confirmations and important service updates
• •Improve our website and develop new products
• •Ensure website security and prevent fraud

4. Legal Basis for Processing

Under GDPR, we process your data based on the following legal grounds:

4.1 Contract Performance

Processing necessary to provide our services to you, including account creation and delivering purchased products.

4.2 Legitimate Interests

Processing for our legitimate business interests, such as improving our website and ensuring security, where these interests are not overridden by your rights.

4.3 Consent

For EU visitors, we request your consent before setting analytics cookies (PostHog and Vercel Analytics). You can accept or decline via the cookie banner, and withdraw consent at any time by clearing your cookies.

4.4 Legal Obligation

Processing necessary to comply with applicable laws and regulations.

5. Data Sharing

We share your personal data with trusted third-party service providers who process data on our behalf:

• •Clerk — Authentication and user management
• •Stripe — Payment processing
• •Vercel — Hosting and analytics
• •PostHog — Product analytics (EU data hosted in the EU)

We may also disclose your data if required by law, court order, or governmental authority.

6. International Data Transfers

Some of our service providers are based in the United States. When we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.

7. Data Retention

We retain your personal data for as long as necessary to provide our services, maintain your account, comply with legal obligations, and resolve disputes.

When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain certain data for legal or legitimate business purposes.

8. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• ✓Right of Access — Request a copy of your personal data
• ✓Right to Rectification — Request correction of inaccurate data
• ✓Right to Erasure — Request deletion of your personal data
• ✓Right to Restriction — Request restriction of processing
• ✓Right to Data Portability — Receive your data in a structured format
• ✓Right to Object — Object to processing based on legitimate interests

To exercise any of these rights, please contact us at support@justprintathome.com. We will respond within one month. You also have the right to lodge a complaint with your local data protection authority.

9. Cookies

We use essential cookies necessary for the website to function (authentication, session management). We also use analytics cookies (PostHog and Vercel Analytics) to understand how visitors use our site. For EU visitors, analytics cookies are only placed after you give explicit consent via our cookie banner. For full details, see our Cookie Policy.

10. Children's Privacy

Our products are designed for families, but purchases must be made by adults. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected data from a child, please contact us immediately.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. This includes encryption of data in transit, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through the website. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@justprintathome.com